Privacy Policy

We collect information that identifies, relates to, or could reasonably be applied to you ("Personal Data"). This includes:

• Identity Data: Name, username, or similar identifier.
• Contact Data: Email address, phone number, and billing/physical address.
• Financial Data: Payment details (processed securely via third-party providers; we do not store full credit card numbers on our servers).
• Technical Data: IP address, browser type and version, time zone setting, browser extensions installed, and operating system.
• Usage Data: Information about how you use our website, services, and client portals.
• Marketing & Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We use different methods to collect data from and about you, including:

• Direct Interactions: When you fill out contact forms, create an or account, subscribe to our newsletter, or engage us for professional services.
• Automated Technologies: As you interact with our website, we may automatically collect Technical Data via cookies and similar technologies.
• Third Parties: We may receive data from third-party services like payment processors (Stripe, PayPal) and marketing platforms.

Under the GDPR, PDPA, and other applicable laws, we only process your data when we have a legal basis to do so:

• Performance of a Contract: To fulfill our obligations under our service agreements with you.
• Consent: When you have given us clear permission (e.g., signing up for a newsletter).
• Legitimate Interests: To improve our services, protect our business, and for marketing/analytics, provided your rights do not override these interests.
• Legal Obligation: When we must comply with the law (e.g., tax or accounting regulations).

We share your data with trusted third-party service providers to operate our business. These include:

• Analytics & Tracking: Google Analytics, Meta Pixel.
• Marketing & Communication: Mailchimp, Brevo.
• Payment Processing: Stripe, PayPal.
• Infrastructure: Hosting and cloud services.

All third-party providers are required to respect the security of your personal data and treat it in accordance with the law. We do not sell your personal data to third parties.

We share your data with trusted third-party service providers to operate our business. These include:

• Analytics & Tracking: Google Analytics, Meta Pixel.
• Marketing & Communication: Mailchimp, Brevo.
• Payment Processing: Stripe, PayPal.
• Infrastructure: Hosting and cloud services.

All third-party providers are required to respect the security of your personal data and treat it in accordance with the law. We do not sell your personal data to third parties.

As we are based in Hong Kong and serve a global clientele, your data may be transferred to, and processed in, countries outside of your home jurisdiction (including the US, Singapore, and other regions).

For users in the EU, UK, and Australia, we ensure that all such transfers comply with applicable data and privacy laws by implementing appropriate safeguards, such as Standard Contractual Clauses (SCCs) or ensuring the recipient is subject to privacy principles equivalent to your own.

Depending on your location (EU, UK, Singapore, Canada, USA, or Australia), you have the following rights:

• Right of Access
• Right to Rectification
• Right to Erasure ("Right to be Forgotten")
• Right to Restrict or Object to Processing
• Right to Data Portability
• Right to Withdraw Consent

To exercise any of these rights, please contact us at info@invisibledesign.services.

Our website uses cookies to enhance user experience and analyze traffic. Please refer to our Cookies Policy for detailed information on how to manage your cookie preferences.

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, altered, intercepted, or accessed in an unauthorized way.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.